Connecting cloud telephony to LeadTable (e.g. AirCall) 📞
LeadTable connects directly to your cloud phone system, so you can start calls without leaving LeadTable.
This article walks you through the integration step by step, using AirCall as the example.
What you need for it to work 🔧
Before you start, make sure that:
your cloud phone system offers a desktop app (not just a browser version)
you have that app installed
you are signed in to the desktop app
the app is set as your default handler for phone links (e.g. tel:+49123456789) 😊
⚠️ Without a desktop app, LeadTable has no way to hand phone links over to your system.
How do you change your default phone handler? 🛠️
👉 Pick your operating system for the instructions.
Guide for Apple devices
Guide for Apple devices
Open the Phone app on your MacBook or iMac
Open the settings in the top left:
In the pop-up that opens, the bottom entry under general settings is where you set your default app for calls.
That’s your set-up done!
Guide for Windows 11 devices
Guide for Windows 11 devices
Open your settings.
Open default apps.
Search for Phone there.
Set your app against TEL:
That’s your set-up done!
Which cloud phone systems does this work with? 📡
These are some of the systems it works with:
Aircall
RingCentral
Dialpad
Zoom Phone (via the Zoom desktop client)
Microsoft Teams Phone (via the Teams desktop app)
Cisco Webex Calling (via the Webex app)
Placetel (with Webex or a softphone, depending on your setup)
sipgate (sipgate app / sipgate business, for instance)
and plenty more
What matters: the system needs a desktop app and it has to be able to pick up tel: links.
Click the link below to test whether your setup works:
If you have questions about this, or something isn’t working, get in touch with us in the chat.