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CSV upload: the preview stays empty

Follow these steps to get the preview of your CSV upload working again.

Written by David Terrey

In rare cases the CSV upload won’t show a preview.

Here’s what to try:

  1. Overly long titles:

    Check whether your column titles are very long. If they are, shorten them in the file and try again.

  2. Delimiter:

    Check which delimiter the file uses. Occasionally a CSV is exported with something like a tab as the delimiter, which we don’t support.

    Comma or semicolon will always work.

If you’re still running into problems after that, get in touch with our support. We’ll get it sorted with you.

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