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CSV upload: the preview stays empty

Follow these steps to get the preview of your CSV upload working again.

Written by David Terrey

In rare cases the CSV upload won’t show a preview.

Here’s what to try:

  1. Overly long titles:

    Check whether your column titles are very long. If they are, shorten them in the file and try again.

  2. Delimiter:

    Check which delimiter the file uses. Occasionally a CSV is exported with something like a tab as the delimiter, which we don’t support.

    Comma or semicolon will always work.
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If you’re still running into problems after that, get in touch with our support. We’ll get it sorted with you.

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