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Adding a domain doesn’t work

Written by David Terrey

If adding your domain isn’t working, try these steps:

  1. Enter your full domain here, exactly as you added it in LeadTable. It should look like this:

    If it doesn’t, here’s one likely explanation:

    You added the record at the wrong provider. You can check that with this tool.

    Enter your domain without the subdomain there (so example.com rather than www.example.com)

    It shows you your nameserver, the server that manages your DNS records. Your provider should be listed there:

    If a different provider comes up, add the CNAME record there instead.

    If the CNAME record is set up correctly as shown in the screenshot and LeadTable still isn’t reachable on your domain, there are two possibilities:

    1. Your local cache is still pointing at the "old" location of the domain. A bit of patience sorts that out.

    2. Something went wrong somewhere. In that case get in touch with our support.

If you see a message that the secure connection failed, that resolves itself within 1 to 5 minutes.

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